Happy New Year, TTC News, 2013 Preview, 
Happy New Year from The Travel Trade Consultancy!
Welcome back to work! Whilst 2012 was a lively one for the travel sector, early indications are that this year promises to be just as busy, with bookings on the increase and more rule changes on the horizon.   

In this quarter's update, we have identified three things likely to shape the agendas in the coming months. There's also a new member of the TTC team to tell you about. 

Whatever your involvement in the travel sector, we wish you all a happy and prosperous 2013!

Matt Purser, Martin Alcock and the TTC team 

1. IATA Rule Changes

IATA, the airlines association announced an overhaul of their rule book to take effect in 2013 as they look to reduce the size of losses from agency failures. It doesn’t come as any great surprise to see that the new measures fall into 2 categories:

  • Increasing the level, detail and oversight of reporting.
  • Increasing the number of instances where bonding is required.

If you're an existing IATA agent, you should familiarise yourself with the new IATA rules and understand the impact, ideally before completing your year end accounts as there may be simple mitigating actions you could take. 

TTC are offering IATA Healthchecks to assess the impact of the rule changes. You can find further information about the rule changes and the Healthcheck on our website

2. More Consultations On The Way

2013 looks like being the year of the consultation, with several areas of travel sector legislation up for redrafting. Whilst no changes are likely to be implemented any time soon, you can expect to see an increase in the level of speculation, lobbying and hand-wringing as the following subjects are debated over the coming months:

Package Travel Directive 

The PTD is the European Directive that sets out the rules for selling air and land based package holidays throughout Europe. It is made effective in the UK through the Package Travel Regulations.  

The European Commission is expected to publish proposals for a revised PTD in early 2013. The aims of the EC include harmonisation of consumer protection across Europe so agency vs. principal status, cooling-off periods, and the right to surcharge are all up for discussion. 

Sales of Airline Holidays and Acting as Agent for the Consumer

The UK Civil Aviation Bill  which passed in 2012 contained provisions to widen the Secretary of State’s powers so that holidays sold by airlines or arranged on an ‘agent for the consumer’ basis could be included in the ATOL scheme. Neither of these changes are likely to meet with much resistance. 

Future of the Air Travel Trust

After a relatively quiet period for failures, the ATT Fund deficit has just about been paid off and the time is approaching for a consultation on the future funding of travel company failures. There are a number of ways this could go but in the current climate of austerity, you can expect to see the UK government looking to reduce their exposure significantly.   
3. ATOL Advertising Campaign

The CAA's  "Pack Peace Of Mind" ATOL campaign began in earnest on Boxing Day to promote ATOL protection and highlight the new ATOL Certificate to consumers. You can see the campaign here. 

Make sure you and your staff understand the new rules and can answer customer's questions. There may also be opportunities to dovetail your own promotional activity with ATOL's campaign. Material, resources and other information are available on the CAA's website.

If you require any assistance in understanding your responsibilities under the new ATOL requirements, please contact us at

New Signing

Finally, we welcome Anne Briggs who joins the TTC team as a Consultant from today bringing 9 years of travel sector experience with her. 
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