News & insights

Welcome to our news and insights hub where we regularly share views and updates on a range of travel industry regulation, finance and strategy topics. We hope you find it useful, and if you’d like to discuss any of the insights or issues we raise, please get in touch.

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3 min read
  Finance
Four characteristics of a travel trust account

If you’re considering setting up a trust account for your travel business, or you’re being asked to accept a trust account as a means of security, there are four basic key characteristics you should understand.

3 min read
  Finance
Managing your merchant acquirer

If you accept card payments you will need to use a merchant acquirer. But what role do they play and why is your relationship with them not quite so straightforward as it once was?

1 min read
  TTC
Introducing TTC Finance

Meet our newly expanded TTC Finance team. Here to support our clients and help them through financial problems.

1 min read
IATA has made some changes

IATA has recently introduced several changes to how it assesses UK ticketing agents. We have put together a list of some of these, read our post to find out more.

1 min read
Refund Credit Note extension

In this document, we highlight eight key points from the CAA’s guidance on Refund Credit Notes, including the information you need when issuing them.